This is Annie
Annie Chen is a senior UX writer with 6+ years of experience. She is based in Toronto, Canada.
In her past lives, Annie has been a politics student at Queen's University, your Starbucks barista, a drop-in worker and a junior copywriter at a shopper marketing agency. She occasionally still moonlights as a freelance copywriter.
While she started in the world of advertising, opportunity landed her in the world of user experience. A faithful bad user experience soon after she started - when she tried and failed to reload a bus pass - convinced her of the mighty importance of good UX. Since then, she has been trying to deliver friendly and clear banking experiences at CIBC Digital.
CV AVAILABLE UPON REQUEST